An engagement ring is a special purchase you make once in your lifetime for a special person. In order to avoid making a mistake when choosing an engagement ring, it is important to consider not only the ring itself, but also the shop you choose, i.e. "where to buy it." Below, we have summarized the points to consider when choosing a reliable shop .
1. Check the reputation of the shop 1.1 If it is a well-known brand 1.2 If it is a brand you have never heard of before
2. Check out the variety of designs available
3. Assess staff knowledge and customer service skills
4. Make sure the after-sales service is good
5. Summary
1. Check the shop's reputation
1.1 For famous brands
Well-known high-end brands guarantee quality, but you should also check the attitude and compatibility of the staff who will actually serve you. Check online reviews and word-of-mouth, and pay attention to the attitude of the staff when you actually go to the store.
1.2 If you've never heard of the brand before
On the other hand, there are probably many brands that you only learn about when you start looking for an engagement ring. I think there are quite a few such brands for people who are not jewelry lovers. In such cases, start by checking the brand's website and checking the " Specified Commercial Transactions Act " section to see if the operator is an individual or a corporation, how long they have been in business, whether they are members of industry associations, etc. Also, don't forget to check reviews and word-of-mouth on review sites and Google Maps .
In addition, make sure that the item comes with a certificate issued by an international third-party organization (GIA, IGI, etc.). Reputable shops will always have such certification.
2. Check out the variety of designs available
Engagement ring design preferences vary from person to person, and a trusted shop will offer a variety of styles and customization options.
Make sure that they have a wide range of options, from simple solitaire designs to unique eternity rings, as well as designs that suit your taste. If they offer custom-made or semi-custom-made rings, you can choose a ring that is closer to your desires.
3. Assess staff knowledge and customer service skills
When choosing an engagement ring, the support of professional staff is reassuring. The finished ring will be completely different depending on whether the staff has a solid knowledge of the 4Cs of diamonds and design. All of DIALLURE's concierges are professionals who have completed a diamond course.
In addition to knowledge, you should also carefully check their customer service skills, such as whether they can make suggestions that are in line with your budget and preferences, whether they can answer your questions carefully, etc. Be sure to pay attention to these points so that the big event of searching for an engagement ring, which should be a fun one, doesn't end up becoming a bad memory.
4. Make sure the after-sales service is good
Maintenance after purchase is also important for engagement rings. Trustworthy shops also provide comprehensive support after purchase. It's a good idea to check things like free resizing services , cleaning and maintenance support , whether a warranty is issued, and the length of the warranty period .
DIALLURE offers the following services as a lifetime warranty service to give you peace of mind .
- Ring size adjustment (free of charge within one year of delivery)
- Stone re-setting (free of charge within 90 days of delivery *If the diamond is lost, we will purchase a new diamond)
- Jewelry part repair and replacement
- Ring cleaning etc.
5. Summary
The key to success in choosing an engagement ring is to "select a reliable shop." Make a comprehensive judgment based on reputation, after-sales service, and the attitude of the staff, and find a shop that you can feel comfortable with. Enjoy a wonderful experience choosing a special ring that will become a lifelong memory.